1. Definitions
- “Company” means the website owner and its affiliates operating the site and related online services.
- “Site” means the website, subdomains, and any mobile or web applications owned by the Company.
- “User” means any visitor or account holder who accesses or uses the Site.
- “Content” means all text, images, audio, video, graphics, software, data, and other materials on or through the Site.
2. Acceptance of terms
Use of the Site constitutes agreement to these Terms and any referenced policies (e.g., Privacy Policy, Cookie Policy).
The Company may update these Terms at any time; continued use after updates constitutes acceptance of the revised Terms.
3. Eligibility and account registration
Users must be of legal age to form a binding contract in their jurisdiction to create an account on the Site.
Account information must be accurate and kept current; users are responsible for safeguarding credentials and all activities under their account.
4. Website use only (no rental terms)
The Site may provide information, availability indicators, promotional content, and account features; it does not itself establish vehicle rental terms or conditions.
Any vehicle rental, pricing, insurance, eligibility, or damage/liability provisions are governed by separate rental terms presented at the point of transaction.
5. Prohibited conduct
Users must not: violate laws or third-party rights; upload malicious code; scrape, crawl, or harvest data without consent; interfere with security features; or impersonate others.
Automated access is prohibited without written authorization (including bots, spiders, or similar tools) except for standard search engine indexing compliant with robots.txt.
6. Intellectual property
The Site and all Content are owned or licensed by the Company and protected by copyright, trademark, and other laws.
Users receive a limited, revocable, non-transferable license to access and use the Site for personal, non-commercial purposes as permitted by these Terms.
No rights are granted to copy, modify, distribute, reverse engineer, or create derivative works, except as allowed by applicable law.
7. User content and feedback
If the Site permits reviews, comments, or uploads, users grant the Company a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and display such content for Site operation and promotion.
Users warrant they have rights to their submissions and that content does not infringe third-party rights or violate laws. The Company may remove content at its discretion.
8. Third-party links and tools
The Site may link to third-party websites, tools, payment processors, mapping services, or social platforms.
The Company does not endorse or control third-party sites and is not responsible for their content, policies, or practices. Users access third parties at their own risk.
9. Informational content and disclaimers
Site information (including availability indicators, location info, or promotions) is provided “as is” for general informational purposes only and may be inaccurate, incomplete, or out of date.
The Company does not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components.
10. Privacy and cookies
The Privacy Policy explains how personal data is collected, used, shared, retained, and protected. The Cookie Policy explains tracking technologies and user choices.
By using the Site, users consent to data processing as described in those policies and applicable laws.
11. Security
The Company uses commercially reasonable safeguards but cannot guarantee absolute security.
Users should promptly notify the Company of any suspected unauthorized access or security incident involving their account.
12. Availability and changes
The Company may modify, suspend, or discontinue any part of the Site at any time without notice or liability.
Features and content may change periodically, and the Company has no obligation to maintain specific functionalities.
13. Promotions and marketing communications
Any promotions, contests, or offers available through the Site are governed by separate official rules; participation is subject to those rules and applicable laws.
Users may opt in or out of marketing emails consistent with the Privacy Policy and provided unsubscribe mechanisms.
14. Geographic availability
The Site may not be available or appropriate in all jurisdictions; access where it is illegal is prohibited. Users are responsible for compliance with local laws.
The Company may restrict access based on location, risk, or compliance considerations.
15. Compliance with laws
Users must comply with all applicable laws and regulations, including export controls, sanctions, anti-bribery, and anti-money laundering obligations.
Use of the Site for illegal purposes is strictly prohibited.
16. Indemnification
Users agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: user content; misuse of the Site; or violation of these Terms or applicable laws.
17. Disclaimers
The Site and all content and services provided through it are offered “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
The Company disclaims responsibility for errors, omissions, outages, or loss of data, and for third-party conduct, sites, or services.
18. Limitation of liability
To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, goodwill, or data; or business interruption, even if advised of the possibility.
The Company’s aggregate liability arising out of or related to the Site shall not exceed the greater of: the amount paid by the user to the Company for Site access in the twelve months preceding the claim, or one hundred (100) monetary units (e.g., USD/EUR/GBP), except where prohibited by law.
19. Termination
The Company may suspend or terminate access to the Site or accounts at any time, with or without cause or notice, including for violation of these Terms.
Upon termination, rights granted under these Terms cease immediately; provisions that by their nature should survive will survive (e.g., IP, disclaimers, limitation of liability, indemnification, governing law, dispute resolution).
20. Governing law
These Terms are governed by the laws of the specified jurisdiction (insert governing law and forum), without regard to conflict-of-law principles.
Users consent to exclusive jurisdiction and venue in the specified courts, except where mandatory consumer protection laws dictate otherwise.
21. Dispute resolution
Prior to formal proceedings, the parties will attempt to resolve disputes through good-faith negotiations.
At the Company’s election, disputes may be submitted to binding arbitration under specified rules and seat; class actions and jury trials may be waived to the extent permitted by law. Include consumer carve-outs where required.
22. Consumer rights
Nothing in these Terms excludes rights that cannot be waived under applicable consumer protection laws; local mandatory protections may apply to consumers.
If any provision conflicts with non-waivable rights, that provision will be modified only to the extent necessary to comply with law.
22. Notices
Legal notices to the Company must be sent to the published legal contact address; notices to users may be sent via email, account notifications, or posting on the Site.
Users are responsible for maintaining accurate contact information in their account.
23. Assignment
Users may not assign or transfer these Terms without the Company’s prior written consent; any attempted assignment is void.
The Company may assign its rights and obligations under these Terms in connection with a merger, acquisition, restructuring, or asset transfer.
24. Severability and waiver
If any provision is found unenforceable, the remaining provisions remain in full force; the unenforceable provision will be modified to the minimum extent necessary.
Failure to enforce any right is not a waiver of future enforcement of that or any other right.
25. Entire agreement
These Terms, together with referenced policies (Privacy Policy, Cookie Policy, Acceptable Use Policy) constitute the entire agreement regarding the Site, superseding prior understandings regarding website use.
Separate rental agreements, rental terms, and disclosures govern vehicle rentals and are not included here.
26. Contact information
- Company legal name: EMPOROKINISI A.E.B.E.
- Registered address: Monastiriou 333, Menemeni 546 28, Greece.
- Email: info@alpharent.gr.
- Phone: +30 2310 700 600.
